Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last Updated: January 15, 2025
Welcome to GlycemicAI
GlycemicAI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
By using GlycemicAI, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
Personal Information
When you create an account, we collect your email address, name, and profile picture (if you sign in with Google). This information is used to create and maintain your account.
Usage Data
We collect information about how you use GlycemicAI, including food searches, image analyses, favorites, and search history. This data helps us improve our AI models and provide personalized recommendations.
Device Information
We collect device type, operating system, app version, and unique device identifiers to optimize app performance and troubleshoot technical issues.
Images
When you use our image analysis feature, the photos you submit are temporarily processed by our AI systems. Images are not permanently stored unless you explicitly save them to your favorites.
Payment Information
When you purchase credit packages, payment processing is handled securely by Google Play or Apple App Store. We do not store your credit card information.
How We Use Your Information
Service Delivery
We use your information to provide AI-powered glycemic index analysis, maintain your account, and process your search requests.
Personalization
Your search history and favorites are used to provide personalized recommendations and improve your experience.
Analytics
We analyze usage patterns to improve our AI models, optimize app performance, and develop new features.
Communication
We may send you important updates about service changes, new features, or account-related notifications. You can opt-out of promotional emails at any time.
Security
We use your information to detect and prevent fraud, abuse, and security incidents.
Information Sharing
Third-Party Services
We use trusted third-party services: Firebase (authentication and database), Google Gemini AI (food analysis), Google Mobile Ads (advertising), and payment processors (Google Play/App Store).
AI Processing
Your food search queries and images are sent to Google Gemini AI for analysis. Google's privacy policy applies to this processing.
Advertising
We use Google Mobile Ads to display advertisements. Google may collect information about your device and ad interactions. You can control ad personalization in your device settings.
Legal Requirements
We may disclose your information if required by law, court order, or government request.
No Sale of Data
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Data Security
Encryption
All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols.
Secure Storage
Your account information is stored securely using Firebase's enterprise-grade infrastructure with encryption at rest.
Access Controls
We implement strict access controls and authentication mechanisms to protect your data from unauthorized access.
Regular Audits
We regularly review our security practices and update them to maintain the highest standards of data protection.
Your Rights
Access
You can access your personal information at any time through the app's Profile section.
Correction
You can update your profile information (name, email) directly in the app settings.
Deletion
You can delete your account and all associated data by contacting us at privacy@glycemic.net. We will process your request within 30 days.
Data Export
You can request a copy of your data in a portable format by contacting us at privacy@glycemic.net.
Opt-Out
You can opt-out of promotional emails and control ad personalization through your device settings.
Data Retention
Account Data
We retain your account information as long as your account is active. If you delete your account, we will delete your personal information within 30 days.
Usage Data
Search history and favorites are retained until you delete them or close your account. Anonymized analytics data may be retained longer for service improvement.
Legal Compliance
We may retain certain information as required by law or for legitimate business purposes (e.g., fraud prevention, dispute resolution).
Children's Privacy
GlycemicAI is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@glycemic.net.
If we discover that we have collected personal information from a child under 13, we will delete that information immediately.
International Data Transfers
GlycemicAI is operated from Europe (EUR3 region). If you are accessing our services from outside Europe, please be aware that your information may be transferred to, stored, and processed in Europe or other countries where our service providers operate.
By using GlycemicAI, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date at the top of this policy
- Sending you a notification through the app or email (for material changes)
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email:privacy@glycemic.net
Support:support@glycemic.net
Website:www.glycemic.net
Response Time:We aim to respond to all privacy-related inquiries within 48 hours
GDPR Compliance (EU Users)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):
- Right to Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Request limitation on how we use your data
- Right to Data Portability: Request transfer of your data to another service
- Right to Object: Object to processing of your personal data
- Right to Withdraw Consent: Withdraw consent at any time
To exercise these rights, please contact us at privacy@glycemic.net with "GDPR Request" in the subject line.