Terms of Service
Please read these terms carefully before using GlycemicAI. By using our service, you agree to these terms.
Last Updated: January 15, 2025
Agreement to Terms
These Terms of Service constitute a legally binding agreement between you and GlycemicAI regarding your use of our mobile application and services. Please read these terms carefully.
By creating an account, accessing, or using GlycemicAI, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use our Service.
Acceptance of Terms
By accessing and using GlycemicAI ("Service", "App", "we", "us", or "our"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.
These Terms apply to all users of the Service, including both free and paid users. We reserve the right to update these Terms at any time, and your continued use of the Service constitutes acceptance of any changes.
You must be at least 13 years old to use this Service. If you are under 18, you must have your parent or legal guardian's permission to use the Service.
Description of Service
AI-Powered Analysis
GlycemicAI provides artificial intelligence-powered glycemic index analysis for food items. Our Service uses Google Gemini AI to analyze food images and text searches to provide nutritional information including glycemic index, calories, macronutrients, and other dietary data.
Service Features
The Service includes: (1) Image-based food analysis, (2) Text-based food search, (3) Ingredient analysis, (4) Favorites and history management, (5) Multi-language support, (6) Credit-based usage system, and (7) In-app purchases for credit packages.
Service Availability
We strive to provide continuous access to the Service, but we do not guarantee that the Service will be available at all times. We may modify, suspend, or discontinue any aspect of the Service at any time without notice.
AI Accuracy
While we use advanced AI technology, the nutritional information provided is for informational purposes only and should not be considered medical advice. Accuracy may vary, and you should consult healthcare professionals for medical decisions.
Credits and Payments
Credit System
GlycemicAI operates on a credit-based system. Different features consume different amounts of credits: Text search costs 1 credit, Image analysis costs 3 credits, and Ingredient analysis costs 2 credits per ingredient. New users receive 10 free credits upon registration.
Purchasing Credits
You may purchase additional credits through in-app purchases. Credit packages are available in multiple tiers (Starter, Popular, Pro). All purchases are processed through Google Play Store or Apple App Store and are subject to their respective terms and policies.
Credit Validity
Credits do not expire and remain valid as long as your account is active. Credits are non-transferable and cannot be exchanged for cash or refunded except as required by law or in cases of service failure.
Refund Policy
If an API call fails due to service errors on our end, credits will be automatically refunded to your account. For purchase-related refunds, please contact the respective app store (Google Play or Apple App Store) within their refund period. We do not have control over app store refund decisions.
Pricing Changes
We reserve the right to modify credit costs and package prices at any time. Price changes will not affect credits already purchased. We will provide reasonable notice before implementing significant pricing changes.
User Accounts and Responsibilities
Account Creation
To use the Service, you must create an account using Google Sign-In. You agree to provide accurate and complete information during registration and to keep your account information updated.
Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with these Terms. You may not: (1) Use the Service in any way that violates applicable laws, (2) Attempt to gain unauthorized access to the Service or related systems, (3) Interfere with or disrupt the Service or servers, (4) Use automated systems to access the Service without permission, or (5) Abuse or exploit any bugs or vulnerabilities in the Service.
Account Termination
We reserve the right to suspend or terminate your account at any time for violations of these Terms, fraudulent activity, or any other reason at our sole discretion. You may also delete your account at any time through the app settings or by contacting us.
Prohibited Activities
You are prohibited from: (1) Reverse engineering, decompiling, or disassembling the Service, (2) Removing or modifying any copyright, trademark, or proprietary notices, (3) Using the Service to train competing AI models, (4) Reselling or redistributing the Service or credits, (5) Creating multiple accounts to abuse free credits or promotions, (6) Submitting inappropriate, illegal, or offensive content, (7) Attempting to manipulate credit calculations or bypass payment systems, and (8) Using the Service for commercial purposes without permission.
Medical Disclaimer
IMPORTANT: GlycemicAI is an informational tool and should not be used as a substitute for professional medical advice, diagnosis, or treatment. The nutritional information and glycemic index values provided by the Service are estimates generated by AI and may not be 100% accurate.
Always consult with qualified healthcare professionals before making any dietary changes, especially if you have diabetes, pre-diabetes, or other medical conditions. Do not disregard professional medical advice or delay seeking it because of information provided by this Service.
GlycemicAI is not intended to diagnose, treat, cure, or prevent any disease. Individual responses to foods may vary based on numerous factors including metabolism, physical activity, medications, and overall health status.
Intellectual Property
Our Rights
The Service, including all content, features, functionality, software, and design, is owned by GlycemicAI and protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
Your Rights
We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for personal, non-commercial use. This license does not include the right to: (1) Modify or copy the materials, (2) Use the materials for commercial purposes, (3) Remove any copyright or proprietary notations, or (4) Transfer the materials to another person.
User Content
When you upload images or submit content to the Service, you grant us a worldwide, royalty-free, non-exclusive license to use, store, and process that content solely for the purpose of providing the Service. We do not claim ownership of your content.
Trademarks
GlycemicAI, our logo, and all related names, logos, product and service names, designs, and slogans are trademarks of GlycemicAI. You may not use these marks without our prior written permission.
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, GLYCEMICAI AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
IN NO EVENT WILL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.
WE DO NOT WARRANT THAT: (1) THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, (2) THE RESULTS OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE, (3) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL OBTAINED THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS, OR (4) ANY ERRORS IN THE SERVICE WILL BE CORRECTED.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR THROUGH THE SERVICE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
Third-Party Services
GlycemicAI integrates with and relies on several third-party services:
- Google Gemini AI: For food analysis and AI processing
- Firebase: For authentication, database, and storage services
- Google Mobile Ads: For displaying advertisements
- Google Play Store / Apple App Store: For payment processing
These third-party services have their own terms of service and privacy policies. We are not responsible for the content, accuracy, or practices of these third-party services. Your use of these services is at your own risk.
Advertising
GlycemicAI displays advertisements through Google Mobile Ads. By using the Service, you agree to view advertisements as part of the free user experience.
We may show interstitial ads (full-screen ads) at intervals during your use of the Service, particularly when using the free search feature. You may need to watch an ad to unlock search results.
We do not control the content of advertisements displayed through third-party ad networks. If you find an ad offensive or inappropriate, please report it through the ad network's reporting mechanism.
Termination and Account Deletion
Your Right to Terminate: You may terminate your account at any time by deleting your account through the app settings or by contacting us at support@glycemic.net. Upon deletion, your personal data will be removed within 30 days.
Our Right to Terminate: We reserve the right to suspend or terminate your access to the Service immediately, without prior notice or liability, for any reason, including but not limited to: (1) Breach of these Terms, (2) Fraudulent or illegal activity, (3) Abuse of the Service, (4) Multiple account creation for credit exploitation, or (5) Any conduct that we deem harmful to other users or our business.
Effect of Termination: Upon termination, your right to use the Service will cease immediately. Any unused credits will be forfeited unless termination was due to our breach of these Terms. Provisions that by their nature should survive termination will remain in effect.
Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where GlycemicAI operates, without regard to its conflict of law provisions.
Any disputes arising from these Terms or your use of the Service will first be attempted to be resolved through good-faith negotiations. If negotiations fail, disputes will be resolved through binding arbitration, except where prohibited by law.
You agree that any arbitration will be conducted on an individual basis, not as a class action. Some jurisdictions do not allow arbitration, in which case disputes will be resolved in the courts of our jurisdiction.
Changes to These Terms
We reserve the right to modify or replace these Terms at any time at our sole discretion. We will provide notice of material changes by:
- Posting the updated Terms on this page
- Updating the "Last Updated" date
- Sending a notification through the app or email (for material changes)
- Requiring acceptance of new Terms before continued use (for significant changes)
Your continued use of the Service after any changes to these Terms constitutes acceptance of those changes. If you do not agree to the new Terms, you must stop using the Service.
Contact Us
If you have any questions about these Terms of Service, please contact us:
General Inquiries:support@glycemic.net
Legal:legal@glycemic.net
Billing & Refunds:billing@glycemic.net
Website:www.glycemic.net
Response Time:We aim to respond to all inquiries within 48 hours
Severability and Waiver
Severability: If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole. Such provisions shall be deleted without affecting the remaining provisions.
Waiver: No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
Entire Agreement
These Terms of Service, together with our Privacy Policy and any other legal notices or policies published by us on the Service, constitute the entire agreement between you and GlycemicAI regarding your use of the Service. These Terms supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.